Everything people ask, answered plainly
No small print games. If the honest answer is 'it depends', we have said so.
Join freeIs Grounded free?
Yes to join, and yes to actually use.
A free account gets a full profile, every member, daily match suggestions, free ID verification and a set number of messages each day. VIP exists for people who want to talk without a daily limit and search more precisely. It is not a locked door with a paywall behind it.
Grouped by what you are trying to work out
Getting started
What is Grounded?
A dating site for people who live in or love the countryside, covering the UK and Ireland. Farmers, walkers, riders, growers, dog people and anyone who feels better with space around them.
How much does it cost to join?
Nothing. A full profile, browsing every member, daily matches, free ID verification and a set number of messages a day all cost nothing.
How long does sign-up take?
About a minute. Who you are, who you would like to meet, roughly where you live. The rest can wait.
Do I have to be a farmer?
No. Farmers are welcome and there are plenty here, but Grounded was deliberately built wider than that.
Do I need to live in the countryside?
No. A lot of members live in a town or city and want a partner who would rather be out of it.
Meeting people
How do you decide who to show me?
Age, distance, how active someone is, the kind of relationship they are after, lifestyle habits, and the specific interests you have picked, down to individual sports and hobbies.
Are there people near me?
It depends where you are, and some areas are busier than others. Joining is free, so set a realistic travel distance and see exactly who is within it before you spend anything.
How far away will my matches be?
However far you say. You set the distance rather than being handed a small radius that assumes you can walk somewhere.
Can I meet people in groups first?
Yes. There are chat rooms and private group chats for up to 50 people, which suits a lot of members better than a cold one-to-one message.
What is a good first date?
Most people here would say a walk. It is public, low pressure, and you find out quickly whether you enjoy each other's company.
Cost and billing
What does VIP cost?
From £3.99 a week on a six month term, paid in one go. VIP+ starts at £4.99 a week. Full breakdown on the pricing page.
Am I charged weekly?
No. You pay once for the term you choose. The weekly figure is just the term price spread across the weeks so you can compare terms.
Does my membership renew?
Yes, for the same length at the standard rate, unless you cancel first. The renewal date and amount are shown before you pay.
How do I cancel?
Through Support or the Chatbot, any time before the renewal date. No fee, no notice period.
What shows on my bank statement?
bluempay.com, not Grounded.
Safety and privacy
Is my real name shown?
No. Members see your username. Your real name and email are never shown publicly.
Can people find out where I live?
Your profile shows your nearest town or city. Never your address, never a live location.
How do I know profiles are real?
Free ID verification puts a visible badge on a profile, with a live video check available for anyone who would rather not send documents. Everything uploaded is screened by AI and human moderators, and members carry a rating built from their behaviour.
What if someone makes me uncomfortable?
Block them in one tap and they cannot contact you or see you again. Reporting takes a couple of taps and goes to a human.
Someone is asking me to move to WhatsApp. Is that normal?
Treat it with caution, especially early on. It is a common opening move for scams, and the platform flags attempts to move conversations off-site.
Your account
Is there an app?
Yes, on iPhone and Android, plus an installable web app that works on any phone browser. Same account across all of them.
Can I hide my profile?
Yes, from your account settings.
Can I change between VIP and VIP+?
Yes, from your account.
How do I get help?
A human support team is available on chat, phone and message around the clock.
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Still easier to just look
Free to join, and you can see who is near you in about a minute.
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