A community you can feel comfortable in
Safety here is not a page in the small print. It is built into how the site works, before anything reaches you.
Join freeHow does Grounded keep members safe?
Every photo, video and message is screened on upload by AI and by human moderators, before it reaches anyone.
On top of that, ID verification is free, your real name and address are never shown, every member carries a rating built from how they behave, and you can block anyone in one tap. There is a human support team available around the clock.
Confirm who is real, without handing over your documents
- ID verificationFree, optional, and it puts a visible badge on your profile. Confirms you are a genuine person and takes most of the worry about catfishing away.
- Video verificationA live check with a moderator. Same badge, no documents, for anyone who would rather not send them.
- Age assuranceAI age estimation with further checks where they are needed.
You decide what is shared, with whom, and when
- Safe usernamesYour real name and email address are never shown publicly.
- Location privacyYour profile shows your nearest town or city. Never your address, never a live location.
- Instant blockingBlock anyone immediately. They cannot contact you or see you again.
- Easy reportingReport a user or a piece of content in a couple of taps, from inside the platform.
How the community keeps itself honest
- Member rating systemEveryone carries a reputation score built from how they actually behave and how others find them.
- One-click feedbackRate an interaction up or down instantly, which feeds the score.
- Off-platform contact alertsWe detect attempts to move you onto WhatsApp or similar early, which is a common opening move for scams.
AI and human moderators working before anything reaches you
- Behaviour monitoringUnusual or suspicious activity patterns are picked up automatically.
- Content moderated on uploadEvery image, video and piece of text is screened as it is uploaded, by AI and by people.
- Swift takedownRequests to remove unauthorised or harmful content are acted on quickly.
- Explicit image protectionAnything potentially sensitive is blurred with a warning before you can see it.
Someone to talk to, and someone we answer to
- Human support, around the clockA real support team on chat, phone and message, 24/7.
- Safe dating guidancePractical reminders built into the platform, at the point you need them.
- Secure infrastructurePCI-compliant cloud hosting with full SSL encryption.
- Industry standardsWe work to the standards of the Online Dating and Discovery Association.
Safety questions, answered directly
Will other members see my real name?
No. Members see your username, never your real name or email address.
Can people see where I live?
Only your nearest town or city. Never your address, and never a live location.
What happens when I report someone?
It goes to a human moderator. Blocking is instant and permanent from your side, so they cannot contact you or see you again.
Do I have to send identity documents?
No. ID verification is free and optional. If you would rather not send documents, a live video check with a moderator gets you the same badge.
Are you accountable to anyone outside the company?
We work to the standards of the Online Dating and Discovery Association.
Meet people who are who they say they are
Free to join, verified profiles, and moderation that happens before anything reaches you.
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